Privacy Policy

Last Updated: September 2026

This Privacy Policy explains how TGMShop24 (“we,” “our,” or “us”) collects, uses, discloses, and protects your information when you visit our website (tgmshop24.com), list or buy The Grand Mafia accounts, or interact with our on-site live chat and escrow support services.

1. Information We Collect

We collect information in several ways to provide a safe, fraud-resistant trading environment:

• Account Listing Information: When you submit an account for sale, we collect the account specifications you provide (VIP level, influence, enforcers, mansion level, gear), asking price, uploaded screenshots, and your contact email.
• Live Chat & Guest Communications: When you start a chat as a guest or registered visitor, we collect your name, email address, message timestamps, and conversation history to assist you with inquiries, negotiations, and escrow verification.
• Technical Log Data: We automatically record basic server and connection information including your IP address, browser type, referring/exit pages, operating system, and date/time stamps to safeguard marketplace security and combat fraudulent chargebacks.

2. Third-Party Advertising & Google AdSense

We may display advertisements served by third-party advertising vendors, including Google AdSense, to support the operation of the free marketplace.

3. Cookies & Tracking Technologies

We use essential cookies to maintain guest chat sessions, prevent spam, and remember your language preferences. Third-party tools (such as Google Analytics or advertising partners) may place cookies to analyze site traffic or deliver targeted advertisements in compliance with standard industry protocols. For full details on managing your preferences, please see our dedicated Cookie Policy.

4. How We Use Your Information

We use personal data strictly for legitimate business and transactional purposes:

• To review, verify, and publish account listings on the marketplace catalog.
• To communicate with buyers and sellers regarding transactions, offers, and escrow progress.
• To verify payments and prevent fraudulent chargebacks or unauthorized account takeovers.
• To improve site reliability, load speed, and user experience.

5. Data Sharing & Disclosure

We never sell, rent, or trade your personal data to third parties for marketing purposes. We only disclose information:

• Public Listings: Account specs, descriptions, and uploaded screenshots become publicly visible on our marketplace once approved by administrators.
• Escrow Handover: Necessary credential details (such as Gmail binding confirmation) are shared solely between the authorized escrow agent and the confirmed buyer/seller during private transaction fulfillment.
• Legal Obligations: If required by law, subpoena, or to protect the safety, rights, and property of TGMShop24, our community, or the public.

6. Data Retention & Security

We employ industry-standard encryption, SSL (HTTPS), and strict access controls to safeguard data in transit and at rest. Transaction and chat records are retained for auditing and safety verification purposes to protect buyers against seller reclaims and verify our guarantee terms.

7. Your Privacy Rights (GDPR, CCPA & Global Rights)

Depending on your location, you have the right to access, update, export, or request deletion of your personal information. You may also object to or restrict certain types of data processing. To exercise any of these rights, please contact our support team at support@tgmshop24.com or via our Contact Channels.

8. Contact Information

If you have questions or concerns regarding this Privacy Policy, our data practices, or third-party advertising, you may contact us at: